How do I re-enable my account?

Re-enabling Account

If your account is disabled and you want to rack up some more miles, send us an email with the following and we’ll be happy to enable your account:

• 4-Digit Pin
• Date of Birth

Can’t remember your password? Click here and follow the steps to reset it.

Why is my account disabled? 

We may disable your account for a few reasons but not limited to:

• Security purposes
• If we need to verify inconsistent information registered

It usually can be resolved by contacting our Customer Service Team who are available 24/7.

Disabling Account

We hate to see you cut the ride so short, but we respect your decision to take a break. We always want to improve the quality of our products and services, we'd like to encourage you to send us any feedback you may have that will help us do so.

To disable your account, simply contact us and one of our amazing Customer Service agents will help you out.

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