What are installments when I request a withdrawal?
Depending on the withdrawal method you choose, there may be a maximum amount that you can request or a maximum amount we can issue per installment. Checking the 'Withdrawal Details' once you've chosen a particular method will tell you all you need to know.
If your withdrawal request exceeds the maximum of a single installment it will be divided into pre-defined installment amounts (installments are portions of your withdrawal which are processed within a specified timeframe).
For example, if you requested a withdrawal via Litecoin:
Maximum Withdrawal Amount: $180,000 (weekly limit)
Maximum Amount per Installment: $9,500
Installment Frequency: 1 every 15 minutes
Based on the details above, requesting a withdrawal of $19,000 via Litecoin would equate to two installments of $9,500 each, with the second installment approved 15 minutes after the first is processed.
NOTE: Withdrawal details will vary by method and are subject to change, be sure to check the withdrawal details each time you submit a request for the latest update.
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